Give the next caller
your full attention.
Fanomi answers on your connected phone line, asks about the move and captures an enquiry for your team to review.
Your greeting. Your business information.A LITTLE HELP. A BIG MOVE.
You handle
the move.
We’ll take the call.
Your hands are full. Your enquiries don’t have to wait. Meet the AI receptionist that keeps phone calls, WhatsApp and customer details together.
Made for UK movers. Designed for real people.
fanomi.YOUR EXTRA PAIR OF HANDS
Hello,
next move.
next move.
A new moving enquiryLet’s get the important details.
ENQUIRY CAPTURED
Manchester Birmingham2-bedroom home · Packing requested
JSJamie’s details, ready for your team.
A good conversation.
Wherever it starts.
Phone enquiries
WhatsApp conversations
One clear dashboard
LESS PHONE JUGGLING. MORE MOVING.
A proper welcome.
Even when you’re busy.
From the first “hello” to the next follow-up, keep the details that help your team take it from here.
Give the next caller
Keep the conversation
moving on WhatsApp.
Customers can add details and make corrections on a connected WhatsApp Business number. Your team sees the conversation in Fanomi.
A helpful reply. A human when needed.Pick up the story.
Not just the phone.
With permission and identity checks, saved details carry across calls and WhatsApp. Less repeating. More useful conversations.
Customer context, with its source.ONE CUSTOMER. ONE CONTINUING STORY.
“You remember
my move?”
Of course.
A call becomes a WhatsApp conversation. The next call picks up with the details the customer has confirmed.
JS
Jamie’s moving enquiryPhone · First conversation
New enquiryReady for your team
Manchester → Birmingham · 2 bedrooms
24 November · Packing requested
Explore the three steps. No call or message is sent.
fanomi.YOUR WORKSPACE
THE NEXT STEP, MADE CLEARA little more organised.
A little more organised.
A lot more in control.
Jamie’s moving enquiryManchester → Birmingham
To reviewFollow up on packingAssigned to your team
Next step Context for the people who know your business.
YOUR BUSINESS. STILL YOUR CALL.
A helpful receptionist.
Not another thing
to manage.
Get a clear view of what happened and what needs your attention. Your team stays in charge of the decisions that matter.
- Review call summaries and conversation history
- Correct customer details and see where they came from
- Assign follow-ups and take over WhatsApp replies
- Keep quotes and confirmed bookings with your team
- 01
Make it sound like you.
Share your website or enter your business details. Review your services, answers and greeting.
- 02
Connect the right channels.
Keep your current phone number using supported call forwarding. WhatsApp follows its own Business connection and approval steps.
- 03
Try a complete enquiry.
Check the conversation and review the details with your team before putting Fanomi to work for customers.
Can I keep my existing phone number?
In supported setups, yes. Your number stays with your current carrier, and you forward the calls you choose to Fanomi’s receiving number. Your carrier controls forwarding options and any charges. We’ll help you check the setup before you switch anything on.
Can I use my current WhatsApp number?
That depends on your WhatsApp Business setup and provider eligibility. Some accounts support keeping the Business app alongside the connection. We’ll check the available route and required approvals before promising a connection or changing how your number works.
Will Fanomi confirm prices or book a move?
Fanomi captures enquiries and uses the business information you’ve reviewed. Your team handles quotes and confirms bookings. Saving a preferred date or a customer’s moving details does not reserve availability or confirm a job.
Can my team step in?
Yes. Your team can review conversations, correct saved details, manage follow-ups and take over WhatsApp replies. Human takeover stops AI replies while staff are handling that conversation.
Does it remember customers between calls and WhatsApp?
Fanomi can reuse confirmed customer details across connected channels, subject to consent and identity checks. It keeps the source of saved information visible and supports corrections. A matching phone number alone is not permission to reveal a customer’s history.
How do I get started, and what does it cost?
Tell us about your business, call volume and the channels you want to use. We’ll discuss setup, availability and pricing with you before activation. Creating a workspace does not automatically connect a number or start answering customer calls.
MAKE ROOM FOR THE NEXT MOVE
More hands on deck.
Without another desk.
Tell us a little about your moving business.
We’ll help you work out where Fanomi fits.
Better first hellos.
Clearer next steps.
Good moves ahead.